FAQ Frequently asked questions

About ordering and payment
Q.I didn't receive an order confirmation email but...
When placing an order, we always send an order confirmation email automatically to the customer. If you do not rece se doll robot ive an email within 30 minutes of your order, your email address may be different. In that case, please conta the sex emulator ct us by phone or email.
Q.Can I place a phone order?
yes We also accept orders by phone. If you life size silicone models order by phone, please refer to
“Order by phone here” in the upper right corner of the TOP page and place your order.
About delivery/shipping
Q.Will I be contacted when my order is shipped?
When shipping products, we will send you a shipp sex companion ing email to the e-mail address at the time of ordering.
Q.Can you request delivery to other than home?
If you are in Japan, you can deliver it to a place real swx doll other than your home.
In addition, in the case of Sagawa Express business office closed, the first custom oral love doll er cannot use cash on delivery, so please unders ultra soft tpe tand beforehand.
Q.I would like to specify the arrival date and time of the prod japanese sex robots uct
yes You can also specify the date and time of arrival
Basically, we are trying to ship the next business day, but due to road conditions and other circumstances, deliver boobs for sale y may become severe, so depending on the delivery area, but 2-3 day real doll images s Please place your order with plenty of room.
Q.How long will I receive the item after I ordered it?
If you order by COD by 12:00 p.m., we will ship the next business day. (Except Sundays, public ww realdoll com holidays and holidays) If you pay by bank transfer (order by post office), we will ship it immediately after payment is confirmed. Regarding payment confirmation, if you can get payment confirma dolls blonde tion at 12:00 on that day, we will ship it on the next business day.
About return and exchange of products
Q.Can I return or cancel?
Due to the nature of the product, we will not accept any returns or can lover dolls cellations due to the customer's convenience.
In addition, we have taken every effort to check the product at the time of shipment, but in the unlikely event that there is an initial defect, replace it with a new product only f animatronic love doll or unused and unopened items within one week after shipment We will do so, please send it back by email or phone.
Q.The item I received was out of order.
We are trying to ensure the quality, but in the unlikely event that “failed” or “a different product has arrived”, we will bear the shipping cost and replace it free of charge.
However, please note that only unused an re doll d unopened exchanges can be performed.
About member registration
Q.I am a member, but I forgot my ID and password.
Please contact us using the contact form for the following information.
We will check your membership information here.

・Name registered as a
member · Address registered as a member
· Member Registered e-mail

address* We strictly adhere to the confidentiality of customer info anime sex toys rmation, so if the contents you contact us and the registered information are different , Member ID and password can not be checked.
※For inquiries, please be sure to contact us at the email address you registered as a member. In the case of other inqu little mini dolls iries via e-mail address, member ID and password cannot be checked.
Q.Is there a possibility that a phone call or DM will come after ordering or when I register as a member? dolls for men
Basically, even if you are a member, after you have delivered the product, you will not send an email or phone call from here.

※We may contact you by phone only in the real doll penetration case of special cases such as the following.
・If you are unable to contact us by e-mail, such as computer simulated sex if the e-mail address at the time of order is incorrect.
・When urgent orders require confirmation, such as when you need confirmation.
・In case of refusal to receive or long-term absence.
About shopping in general
Q.How do I receive the goods without being found by my acquaintances or family members?
It is safe to place an order at the post office.
The goods will be delivered to the designated post office, so customers can receive the full body silicones goods at the post office.
Q.Do you ever know the product by others?
The packaging at the time of delivery is strictly done in plain cardboard.
You will never know what's inside on the exterior.
Next as the carrier name, it will be delivered as “Total Media Agency Co., Ltd.”, guys and real dolls not the shop name, so you can understand the contents from the name of the shipping source There's no possibil sex doll girl ity.
Finally, the invoice to be attached to the package will also be real adult dolls shipped with the customer's desired product name.

— Example —
Computer supplies/cosmetics/miscellaneous goods/health food/clothing/ Pet supplies, audio equipment, cosmetics, car supplies, baby supplies, daily necessities, daily neces sale sexe sities

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